Action Plan - Sending Claims Direct to Trailblazers

This communication will apply only to practices that submit claims direct to TrailBlazer via a dial up modem in the states of Colorado, New Mexico, Oklahoma and Texas. 
If you do not submit claims in this manner, this communication can be disregarded. 

The cutover dates for direct submitters for Part A are October 29 and November 19.

Direct submitters have the greatest amount of work to do to prepare for this transition.  This communication will cover:

  • What Will Change

  • Early Boarding

  • Transition Checklist

  • Resources

What Will Change

The following will change on the transition dates listed above:

  • The Header information in the claim will change.  To configure, open Revenue Manager (RM (Activities->Revenue Management->Revenue Management). From Revenue Manager (Configure>Receivers. On the EDI receiver for Medicare (Naming Convention will vary) Select the ‘Header Info’ dropdown box and update the following fields.  Note that you may have to expand the Window that you are working from.

1.      On the EDI receiver for Medicare (Naming Convention will vary) Select the ‘Header Info’ dropdown box and update the following fields:

2.      Receiver ID (ISA08) new payer id for your contractor and jurisdiction

3.      Application Sender Code (GS02) your Novitas assigned submitter id

4.      Application Receiver Code (GS03) new payer id for your contractor and jurisdiction

5.      Submitter Primary ID (1000A NM109) your Novitas assigned submitter id

6.      Receiver Primary ID (1000B NM109) new payer id for your contractor and jurisdiction

7.      Click on the “Save” button .


  • Your login id and password will change.  For Part A submitters, you should be receiving from Novitas your new login id and initial password.  Part B submitters will be receiving their information in October.

  • The dial up phone number.  I have not been able to find the new number in any of the current publications. 

    To configure, from Revenue Manager (Configure>Communications).  More than likely your communication session is “Trail”.  Confirm the associated communication session from the edit “Receiver” screen.

1.      Find the Communication Session used (Trail, etc”)

2.      Click on the  details button

3.      Select the “Settings Tab”.  Update the “Number field to the new number (to be determined at this point).

 

4.      Close the Window above, then click on “Save”

  • The Payer ID will change for each of the states affected by this transition. 

PART A JH TRANSITION SEGMENT IV STATE

CURRENT CONTRACTOR ID (PAYER ID)

NEW JH CONTRACTOR ID (PAYER ID)

EFFECTIVE DATE

 

Colorado

04101

04111

10/29/2012

 

New Mexico

04201

04211

10/29/2012

 

Oklahoma

04301

04311

10/29/2012

 

Texas

04401

04411

10/29/2012

 

IHS/Tribal Organizations

04401

04411

10/29/2012

 

Veteran Affairs

04401

04411

10/29/2012

 

WPS Legacy

04901

04911

10/29/2012

 

 

PART B JH TRANSITION SEGMENT V STATE

CURRENT

CONTRACTOR ID (PAYER ID)

NEW JH CONTRACTOR ID (PAYER ID)

EFFECTIVE DATE

Colorado

04102

04112

11/19/2012

New Mexico

04202

04212

11/19/2012

Oklahoma

04302

04312

11/19/2012

Texas

04402

04412

11/19/2012

IHS/Tribal Organizations

04402

04412

11/19/2012

Veteran Affairs

04402

04412

11/19/2012


The Payer ID in Medisoft can be changed by going to Lists>Insurance>Carriers.  Locate your Medicare carrier and double click on it.  Click on the “EDI/Eligibility” tab.

 
  • It is recommended you send minimum 25 test claims.  There is a specific process for testing so we recommend you seek assistance for the testing.  We can then make the changes needed to submit a successful test.

Early Boarding

 The ability to transition to SmartXfr™, the Novitas Solutions’ version 5010 telecommunications server, prior to the cutover date, is an effective option called “early boarding,”. Novitas Solutions will establish the interfaces to the TrailBlazer claims processing system, and all electronic claims submitted to Novitas Solutions will be processed just as if they were submitted to the TrailBlazer front-end system.

In September for Part A and October for Part B, an early boarding information letter will be mailed to transitioning submitters. This letter will also include your new Novitas Solutions login ID and the date you can begin early boarding. You will need to use your current active TrailBlazer submitter ID and new Novitas Solutions login ID to access the SmartXfr™ telecommunications server.

By the designated production cutover dates, all providers must be transitioned to Novitas Solutions. We strongly encourage all impacted providers to make the necessary changes and begin performing all EDI activity with Novitas Solutions during the early boarding period. There is no need to test with Novitas Solutions’ EDI Services if you are already submitting claims electronically to TrailBlazer. We do, however, encourage you to validate your connectivity to SmartXfr™ using your current active submitter ID and new Novitas Solutions login ID to ensure you can successfully submit claims and receive/retrieve EDI reports electronically.

During the early boarding period, you will continue to submit the current TrailBlazer contractor ID (payer ID). Electronic claim files submitted to Novitas Solutions will be forwarded to TrailBlazer for processing during the transition period. Our goal is to ensure that there is no disruption of claims processing, so claims received by 5:00PM CT will be entered in the current day’s cycle.  Novitas Solutions will provide reports and notifications regarding those submissions to you via your SmartXfr™ electronic mailbox.

Please contact us if you want assistance in making the changes in your system and setting up the Early Boarding process.

Transition Checklist

Following is a check list for a smooth transition for clients submitting direct claims.


Action

Due Date

Required Action 

Check the Novitas Solutions Transition Homepage Frequently

Ongoing

The Web site is frequently updated and is the repository for information about the transition.

Create Internal Project Plan

Ongoing

Include business partner activities as well as those internal to your operation. Don¡¦t overlook job aids and staff training.

Hold Checkpoint/Status Meeting Regularly to Review Readiness

Ongoing

Review progress and scan for issues.

Verify your Current Electronic Billing Arrangement

Now

Determine if you are managing your billing directly or are using external agents such as clearinghouses and billing services (aka. ¡§vendors¡¨).

Notify/Confirm Internal Staff Vendor Awareness of the Transition

Now

Confirm those responsible for managing the EDI exchange are aware of the transition; the Novitas Solutions Web site; and are positioned to receive Listserv notifications.

Read the SmartXfr. Connectivity Guide

Now

This guide contains important information you will need to connect to SmartXfr

Read the SmartXdr Companion Guide

Now

This guide contains important information you will need for billing electronically to Novitas Solutions.

View th Part A Training Modules 

Now

The training modules provide beneficial instructions and information on EDI reports generated by Novitas Solutions.

View Part B Training Modules

Now

The training modules provide beneficial instructions and information on EDI reports generated by Novitas Solutions.

Novitas Solutions will Issue New Login ID

Week of September 10 for Part A Week of October 1 for Part B

After receiving your new login ID, setup systems for SmartXfr connection

Setup Systems to Connect to SmartXfr

 Novitas Solutions¡¦ Telecommunications Server "

Starting September 17 for Part A Starting October 8 for Part B


Conduct Connectivity Testing  After receiving the new Novitas Solutions login ID

Starting September 17 for Part A Starting October 8 for Part B

Confirm ability to connect with SmartXfr and successfully submit electronic claims and retrieve electronic reports from Novitas Solutions. Read the article on page 4 for information on connectivity testing.  "

Discontinue Sending Production Files to TrailBlazer and Send Production Files to Novitas Solutions

October 26 for Part A November 16 for Part B

Cease sending files to TrailBlazer after this date and the specific time to be announced in the Cutover Notice.

Direct EDI Transactions to Novitas Solutions

October 26 for Part A November 16 for Part B

Begin to use Novitas Solutions¡¦ telecommunications platform; availability will be announced in the Cutover Notice.

Change Contractor ID (Payer ID) Prior to Submitting Production Claims to Novitas Solutions

October 29 for Part A November 19 for Part B

New contractor ID (payer ID) must be added before sending your first production file. Refer to the New Contractor ID (Payer ID) article on page 5 for more details.

Resources

Following are phone numbers and links for helpful resources to help you transition to Novitas Solutions.

MD Solutions Support:            303-273-0141

                                    Toll Free 866-273-0141

                                    e-mail” helpdesk@mdsco.com

Novitas EDI Help Line: 888-541-3827

TrailBlazer EDI Help Line: 866-749-4302

Link To Resource For This Communication: https://www.novitas-solutions.com/transition/jh/edi/pdf/sipp-4-5-0812.pdf

NOTE: Some of the updates listed above are technical in nature, and if not done correctly could affect your claims.  If you have any doubts as to whether you can update on your own, please call MD Solutions for an appointment.  Normal Support terms will apply.

If you have any questions regarding this information please e-mail us at helpdesk@mdsco.com

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